Strategies, Governance and Operational Excellence

Strategic Planning

The strategy development process goes through five main steps with the aim of arriving at the optimal strategy for the organization.

Strategic Review

Review and analyze the laws, regulations, legislation, strategies and programs related to the organization
Review and evaluate the previous strategic plan if it exists
Conduct internal and external analyses of competitiveness and gaps
Benchmarking with best practices

Strategy Development

Strategy Translation

Developing the strategic map
Detailing and defining strategic objectives
Setting measures and key performance indicators
Building strategic initiatives
Developing the organization's balanced scorecard

Strategic Alignment

Planning Operations

Identifying strategic priorities and building a roadmap for strategy implementation
Managing strategic risks and developing a risk register and mitigation mechanisms
Defining requirements and allocating resources to implement the strategy
Developing strategic communication plan document

Strategic Execution

The strategic execution process aims to translate and transform strategic plans into tangible actions by developing an integrated approach that seeks to achieve the organization’s strategic vision through the following:

Developing Executional Plans for the Strategy

transforming your strategic objectives into specific action plans that include initiatives, projects, and executable activities to achieve your organization’s vision. We accomplish this by designing an implementation roadmap for the coming years, setting priorities for strategic initiatives and projects, and implementing and activating strategic governance.

Developing Business and Operating Models

Designing or improving your business models and operational processes, ensuring alignment with your strategy to achieve maximum efficiency and effectiveness. We achieve this by redesigning organizational structures at various levels within your organization, preparing internal governance models, optimizing the value chain, refining processes and procedures, and enhancing the systems and tools you use. Our comprehensive approach ensures you attain the desired value and supports the successful implementation of your strategy.

Change Management and Stakeholder Engagement

Monitoring and evaluating progress toward your strategic objectives using key performance indicators. We implement necessary improvements to ensure you achieve the desired results by designing a strategic performance management structure and framework. Our services support decision-making based on performance outcomes and assist your organization in governing and measuring performance periodically, all in accordance with global best practices.

Performance Management and Monitoring

Monitoring and evaluating progress towards strategic objectives using key performance indicators and making the necessary improvements to ensure achieving the desired results, by designing a strategic performance management structure and framework, supporting decision-making based on performance results, and supporting the organization in governing and measuring performance periodically in accordance with global best practices.

Operational Excellence

With the aim of enhancing operational efficiency and effectiveness to enhance the performance of organizations, SMC works to improve and optimize administrative processes and aspects through the following services.

Process reengineering

SMC offers professional services to radically redesign and improve your organization’s core processes. We provide a comprehensive process reengineering service focused on achieving significant improvements in performance, efficiency, and operational effectiveness.

Standard Operating Procedures (SOPs)

SMC offers professional services to develop and implement standard operating procedures that ensure compliance, quality, and control, thereby streamlining and improving your operational processes. We achieve this by designing and establishing procedure structures, mapping process flows, and monitoring compliance.

Project Management

SMC offers professional services to establish Project Management Offices (PMOs) that standardize portfolio, program, and project management practices. We develop standards and methodologies, provide support and guidance, and ensure optimal management of resources, risks, and quality assurance.

Performance Improvement

SMC offers professional services to identify and implement strategies that enhance your overall operational performance. We assess your current performance, develop performance improvement plans, enhance existing capabilities and skills, adopt targeted practices and processes, and develop continuous improvement tools and techniques to improve your internal operations.

Governance, Risk and Compliance

Governance, Risk and Compliance (GRC) requires a comprehensive and systematic mechanism to ensure the provision of effective solutions that help the organization improve its performance and ensure its compliance with applicable laws and regulations, which are as follows:

Governance

Implement governance structures to ensure accountability, transparency and strategic alignment through the following mechanism:

Initial assessment and analysis of the current situation
Identifying governance gaps
Developing policies and procedures
Preparing governance model structures
Establishing and preparing charters and committees
Implementing the governance plan
Structuring governance models
Identifying governance gaps
Control and compliance

Risk Management

Develop risk management strategies to identify, assess and mitigate potential risks through the following mechanism:

Compliance

Ensure compliance with regulatory requirements and industry standards through comprehensive compliance programs through the following mechanism:

Strategies, Governance and Operational Excellence